Any person, implementer, beneficiary, donor, partner, employee, contractor or member of the general public can submit their questions, claims and complaints to Fondo Acción, with regard to the projects they carry out and compliance with their policies and guidelines.
specify through which medium you would like to receive a response to your question, claim or complaint.
objectively and respectfully and have to hand all the supporting documents that back it up, when appropriate.
Fondo Acción will make all possible efforts to protect your identity and will investigate all complaints, including those submitted anonymously.
Fondo Acción will protect your identity and will attend to all questions, complaints and claims, including those submitted anonymously.
